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The Palm Taghazout Hotel attaches great importance to the protection of your personal data, in accordance with Moroccan law no. 09-08 relating to the protection of natural persons with regard to the processing of personal data (CNDP).
1. Data Controller
Establishment: Palm Taghazout Hotel
Address : Imourane, Agadir, Morocco
Email : Commercial@palmtaghazout.com
Phone : +212 678 52 90 86
Data controller: Mohammed Ayman El Jabri
2. Data collected
Contact form
- First and last name
- E-mail address
- Phone number
- Content of your message
Booking form
- Name and surname of the main client
- Email address and phone number
- Arrival and departure dates
- Number of people and room type
- Preferences and special requests
Browsing data (cookies)
- Address IP
- Browser type and device used
- Pages visited and duration of visits
- Traffic source
3. Purposes of the processing
- Responding to your contact and information requests
- Process and confirm your reservations
- Managing your stay
- Sending you confirmations related to your reservation
- Improve our website using browsing statistics
- Comply with our legal and regulatory obligations
4. Shelf life
- Contact details: 3 years from the date of last contact
- Booking details: 5 years from the date of stay
- Cookies : 13 months maximum
- Billing information: 10 years (legal tax obligation)
5. Your rights (Law 09-08)
In accordance with Moroccan law no. 09-08, you have the following rights:
- Right of access — obtain a copy of your data
- Right of rectification — correct inaccurate data
- Right to object — to object to the processing
- Right to erasure — request conditional removal
To exercise these rights: Commercial@palmtaghazout.com
You can also file a complaint with the CNDP: www.cndp.ma
6. Cookies
Our site uses the following types of cookies:
- Cookies techniques — necessary for the operation of the site (mandatory)
- Analytical cookies (Google Analytics) — subject to your consent
- Social media cookies (Facebook, Instagram) — subject to your consent
You can configure your browser to refuse cookies at any time.
7. Security
Our site is secured by an SSL/TLS certificate (HTTPS connection). We implement appropriate technical measures to protect your data against unauthorized access.
8. Policy Amendment
We reserve the right to modify this policy at any time. The current version is the one published on our website on the date of your visit.
Last updated: March 19, 2026